Live in UK warrants that the Goods will at the time of delivery correspond to the description stated in Live in UK’s quotation or acknowledgement of order.

The Buyer shall be entitled only to the benefit of any warranty or guarantee for manufacturing defects as is provided by the Original Equipment Manufacturers (OEM) or supplier to Live in UK. This depends on the policy of the OEM, which may change at any time, but usually excludes certain items like glass. Warranty period should be stated on the product pages.

Unless where the Buyer is acting as a consumer (as described in the Unfair Contract Terms Act of 1977), all other warranties, whether implied by statute or common law or otherwise, are hereby excluded.

Any warranty is given by Live in UK subject to the following conditions:

  • Live in UK shall be under no form of liability regarding any defect in the Goods arising from inaccurate information supplied by the Buyer.
  • Live in UK shall be under no liability in respect of any defects from wilful damage, fair wear and tear, negligence, abnormal working conditions, failure to follow Live in UK instructions (whether oral or in writing) misuse or modification of the Goods.
  • Live in UK shall be under no form of liability under the above warranty (or any other warranty) if the Price and VAT for the Goods haven’t been paid by the due date for payment.

Any claim by the Buyer based on the Goods being damaged or missing on arrival must notify Live in UK (whether or not delivery is refused by the Buyer) within 24 hours of getting the damaged Goods.

Any claim by the Buyer based on any defect in the condition or quality of the Goods or their failure to correspond with specifications shall (whether or not delivery is rejected by the Buyer) be notified to Live in UK within seven (7) days from the delivery date or (where the defect or failure wasn’t obvious on rational inspection) within a rational time after the discovery of the defect or failure.

If the Buyer does not notify Live in UK accordingly, the Buyer shall not be entitled to refuse the Goods, and Live in UK shall have no form of liability for such defect or failure. Also, the Buyer shall have to pay the Price as if the Goods had been delivered in line with the contract.

Where any valid claim regarding any of the Goods based on damage on arrival, defect in the condition or quality of the Goods or their failure to meet certain specifications is notified to Live in UK in line with these Conditions, Live in UK shall be entitled to replace such Goods (or the questionable part) free of charge or at the sole discretion of Live in UK, refund to the Buyer the Price (or a proportionate part of the Price) but Live in UK shall have no more liability to the Buyer for any incidental costs whatsoever.

Except in damages caused by Live in UK’s negligence, Live in UK shall not be liable in any way to the Buyer by reason of any representation or any implied warranty, or any duty at relevant law or under the terms of the Contract for any consequential damage or loss (whether for loss of profit or otherwise costs, or other claims for any consequential compensation, and whether caused by the negligence of Live in UK or otherwise) arising out of or in line with the supply of the Goods or their usage or resale by the Buyer unless as expressly provided in these conditions.

Live in UK shall not be liable in any way to any Buyer or be considered to be in violation of the contract in the event of any delay in performing or the inability to perform any of Live in UK’s obligations regarding the Goods if the delay or failure is owing to any cause beyond Live in UK’s reasonable control.

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